Medical Services Director
Full Time • Selma
Benefits:
- 401(k)
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
Position Summary
The Medical Services Director provides strategic, clinical, and operational leadership for the HealthLink Program and reports directly to the Assistant Program Director of the Edmundite Missions. This role is responsible for ensuring the effective delivery of chronic disease support services, prescription assistance, client education, and community-based care in alignment with the Missions’ values of dignity, compassion, and service.
The Director oversees all HealthLink staff, manages administrative and programmatic functions, maintains compliance with medical standards, and ensures accurate collection and reporting of program data. A central focus of this position is building and sustaining strong relationships with healthcare partners while coordinating high-quality services for uninsured and underinsured residents of Dallas County, Alabama.
A major component of this role includes the oversight and operational management of the Doc-On-the-Spot Medical Clinic, ensuring that it functions as an efficient, client-centered clinical environment. This includes:
- Coordinating rotating physicians, medical providers, podiatrists, specialists, and visiting treatment teams.
- Managing clinic flow, staffing, scheduling, and patient appointment logistics to ensure a seamless medical office experience.
- Serving as the central point of communication for healthcare providers who rotate into the program and may be unfamiliar with the space, protocols, or community.
- Conducting onboarding, orientation, and facility walkthroughs for new clinical partners and their support teams, ensuring they understand workflows, expectations, and HealthLink’s mission-driven approach.
- Ensuring alignment and coordination among all members of the treatment team, including partner organizations that deliver specialty services on-site.
Through strong leadership, clinical oversight, and effective partnership coordination, the Medical Services Director ensures that HealthLink remains a trusted, accessible, and high-impact resource for community members navigating chronic health conditions and limited healthcare access.
Key Responsibilities
PROGRAM LEADERSHIP & OVERSIGHT
• Lead all HealthLink operations including Prescription Assistance (RxAssist), diabetes and blood pressure programs, nutrition and chronic disease education, and senior voucher enrollment.
• Ensure compliance with HIPAA standards and maintain accurate electronic health records.
• Capture and track program data in the organizational database system.
• Provide oversight and coordination for the Doc-On-the-Spot clinic and all visiting specialty clinics.
SUPERVISION & STAFF MANAGEMENT
• Supervise the Doc-On-the-Spot staff and all HealthLink program staff, including Medical Advocates.
• Provide training, leadership, mentorship, scheduling, evaluations, and performance oversight.
HEALTHCARE PARTNERSHIPS & COORDINATION
• Serve as primary liaison to Lions Eye Clinic, Doc-On-the-Spot, UAB partnerships, Hear Here, Five Horizons, and additional healthcare partners.
• Hold quarterly coordination meetings with Doc-On-the-Spot, UAB, and partner providers.
• Provide onboarding and orientation for rotating physicians, podiatrists, specialists, and visiting clinical teams to ensure smooth integration and clear communication.
TRAINING & EDUCATION
• Coordinate diabetes management classes, nutrition education, and chronic disease workshops.
• Provide trainings to HealthLink staff and partner agencies as needed.
FISCAL & ADMINISTRATIVE RESPONSIBILITIES
• Manage program budget and purchasing.
• Provide accurate data to the Development office for grant reporting (non–grant-writing role).
WORK EXPECTATIONS
• Maintain professional relationships across partner agencies and clinical networks.
• Coordinate treatment teams and visiting clinical groups using the Doc-On-the-Spot clinic or other medical programs on site.
• Provide orientation, introductions, and facility walkthroughs for new clinical partners and their teams.
• Coordinate/ support with continuous coverage of the front desk area as needed, ensuring a welcoming and efficient environment.
• Perform basic administrative duties, including phone management, filing, communication support, mail-outs, and general office operations.
• Must live within a reasonable commuting distance.
• Occasional evening or weekend work for special events or clinical needs.
• Perform all other duties as assigned.
Qualifications
REQUIRED
• Medical or nursing degree (or equivalent credential).
• Current CPR certification.
• Minimum 3 years of healthcare experience.
• Knowledge of medical terminology and chronic disease management.
• Experience supervising staff.
• Proficiency with electronic health records and databases.
• Strong communication, organizational, and leadership skills.
PREFERRED
• Experience in nonprofit or community health settings.
• Familiarity with prescription assistance programs and chronic disease resources.
ADA Physical Requirements
• Ability to sit, stand, and walk for extended periods.
• Ability to lift up to 25 lbs.
• Clear verbal communication.
• Reasonable accommodations may be made to support essential functions.
Compensation
Full-time, competitive salary with benefits. Compensation is commensurate with experience.
Why This Role Matters
Dallas County faces some of the highest chronic disease rates in the nation. The Medical Services Director ensures that no neighbor is left behind due to cost, lack of insurance, or systemic barriers to care.
Edmundite Missions has served the poorest of the poor since 1937 and continues to address the challenge of systemic poverty prevalent in Selma and in the Black Belt region of Alabama. We believe that each person is made in the image of God, imparting dignity to every person we serve. Our programs the most urgent needs of the community while also promoting the empowerment of people by achieving poverty eradication through educational and employment opportunities. We continually innovate to ensure both the short and long-term success of our fight against poverty.
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